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Team of Experts

FIND AN EXPERT
  • Randy Beyers

    Randy Beyers

    Principal, Sales and Use Tax

    Indirect Tax

  • Susan Block

    Susan Block

    Principal, Sales and Use Tax

    Indirect Tax

  • Marcie Sattler-Smith

    Marcie Sattler-Smith

    Principal, Sales and Use Tax

    Indirect Tax

  • Sandra Smith

    Sandra Smith

    Principal, Sales and Use Tax

    Indirect Tax

  • Sylvain Thibeault

    Sylvain Thibeault

    Principal, Sales and Use Tax

    Indirect Tax

  • Garry Winkel

    Garry Winkel

    Principal, Practice Leader, Sales and Use Tax

    Indirect Tax

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ServicesIndirect Tax

Indirect Tax Services Built for Confidence and Control

  • SCHEDULE AN INTRO

Strategically Control Liabilities with Indirect Tax Services 

Our indirect tax services deliver comprehensive support for federal and provincial sales taxes, customs duties, and excise taxes. At Ryan, we identify overpayments, ensure proper classification and compliance, and provide audit defense across all Canadian indirect tax obligations. With proprietary review software and experienced professionals, we recover significant savings while strengthening your processes for future compliance.

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Customs and DutyExcise TaxSales Tax
  • CUSTOMS AND DUTY

    Recover Overpayments and Ensure Compliance with Customs Duty Expertise

    Optimize Tariff Classification and Duty Relief

    We analyze your goods to confirm correct classification under the customs tariff, endeavoring to secure the lowest possible duty rates while ensuring compliance with the appropriate application of the tariff.

    Defend Customs Audits and Execute Compelling Appeals

    We ensure compliance and prepare for audits by thoroughly analyzing assessments, identifying strong grounds for appeal, and preparing compelling cases for the Canada Border Services Agency (CBSA)—all backed by decades of audit expertise.

    Conduct Comprehensive Customs Valuation Review

    We review the classification, tariff treatment, and valuation of your goods to identify and resolve inconsistencies. By pinpointing areas of exposure, our experts advise on system and process improvements that fortify compliance, reduce risk, and ensure accurate customs reporting in accordance with customs valuation regulations and the CBSA.

    Customs and Duty
    “The relationship between the Islanders and Ryan is extremely important as we continue to evolve and expand our business. Having the ability to call on our partner Ryan and ask for advice and opportunities for savings and efficiencies is priceless.”

    Vice President and Controller, New York Islanders

  • EXCISE TAX

    Identify Refund Opportunities Across Federal and Provincial Excise Taxes

    Capture Provincial and Federal Exemptions Through Expert Analysis

    Our experts recover excise tax overpayments through the identification and substantiation of all available exemptions and credits across regulated goods.

    Leverage Specialized Regulatory Expertise

    We address unique excise tax requirements for alcohol, tobacco, cannabis, and other regulated products with specialized regulatory knowledge.

    Offload the Burden of Audit with Expert Support and Defense

    Our team protects your position during federal or provincial excise tax audits through experienced representation and comprehensive documentation.

    Learn More
    “Ryan found overpayments of sales tax in areas we hadn’t thought to look. Their report resulted in organizational practice changes to prevent these overpayments in the future.”

    Director of Financial Services, Major Healthcare Corporation

  • SALES TAX

    Conduct Thorough Sales Tax Reviews

    Uncover Hidden Capital Through Recovery and Refund Services

    Our experienced team of tax professionals has decades of multijurisdictional tax experience necessary to recover significant client sales tax savings. No other sales tax review process is more thorough, accurate, or authoritative. Covering all federal and provincial sales taxes, we ensure you pay only the taxes you owe. 

    Maximize Visibility with Our Seven-Part Reporting Package

    We deliver decisive leadership in managing your Canadian sales tax obligations, transforming complex requirements into streamlined operations. Our proven approach to compliance management and reporting empowers you to proactively manage costs, replace manual processes, and minimize overpayments.

    Secure Ongoing Performance with Post-Engagement Support

    Our team delivers comprehensive tax support through initiatives such as Ryan tax alerts on legislative changes, Ryan Training™ for professional development, and Ryan TaxDirect®, creating a constant connection to seasoned tax specialists.

    Learn More
    “Ryan has been a trusted partner that has delivered substantial value and tax savings for many years, while sharing their vast knowledge and strategic advice across multiple tax areas.”

    Vice President, Tax, Swift Transportation

Indirect Tax Services Built for Your Business

  • We approach indirect tax as a sophisticated engine, not a checklist. We combine comprehensive support for federal and provincial sales taxes, customs duties, and excise taxes with proprietary review technology to identify overpayments, ensure proper classification, and recover significant savings, strengthening your processes for future compliance.
  • We protect your position during federal or provincial excise tax audits with experienced representation and provide a proactive operational lift-out by managing the entire audit defense lifecycle. This ensures indirect tax strategies align with long-term business objectives, freeing your internal teams from the burden of regulatory friction.
  • We deliver complete lifecycle support, from sales tax review and recovery to excise tax refund opportunities. Our model ensures absolute continuity by deploying experienced tax professionals to conduct thorough goods and services tax (GST), harmonized sales tax (HST), and provincial sales tax reviews. By providing a detailed reporting package with audit trails and process improvement data, we transform fragmented reporting into a proactive, audit-ready posture that enhances future compliance. Post-engagement support includes Ryan tax alerts and instant connection to seasoned tax specialists.
  • With decades of expertise and a global network of tax specialists, we consistently unlock more value than other firms. Our blend of proprietary technology and seasoned representation ensures clients don’t just eliminate overpayments—they secure the lowest possible duty rates, identify all available exemptions and credits, and empower decision-makers with superior tax outcomes.

Advanced Solutions for Your
Business’s Toughest Challenges

  • Technology
    Enter the future of tax with confidence. Our proprietary platform blends AI-driven automation with decades of tax expertise to simplify global compliance, reduce liabilities, and uncover hidden savings—giving your business a decisive edge.1,3000+Companies trust our tax platform
  • Managed Services
    Total tax management, zero guesswork. With our end-to-end managed services, the world’s leading tax professionals handle every detail—reducing risk, removing administrative burden, and ensuring you only pay what you owe.7.10.0K+Multidisciplinary experts

SPEAK WITH A TAX EXPERT

Discover How We Help You Pay Only What You Owe—Nothing More

Frequently Asked Questions

  • We provide indirect tax services across all major Canadian indirect tax categories, with services covering federal and provincial sales taxes, including GST and HST, customs duties on imported goods, and fuels and excise taxes. We conduct substantive, nonintrusive reviews of a client’s payment transactions and related documentation, evaluating processes and systems to identify gaps that lead to inaccuracies and inefficiencies. Our comprehensive approach ensures proper classification, valuation, and application of all available credits and exemptions.
  • We leverage proprietary tax review technology to conduct thorough federal and provincial sales tax compliance reviews with minimal disruption to your operations. Our consultants are trained in procedures that require limited involvement from your office staff. Our experts also deliver a comprehensive reporting package at the conclusion of every review, including detailed insights into taxes reviewed, savings opportunities realized, reasons behind refunds, audit trails to source documents, instructions for making claims, and process improvement recommendations to help you administer taxes correctly and efficiently going forward.
  • Our clients get access to our Client Support Services team, including Ryan TaxDirect® and Ryan Training™. With Ryan TaxDirect®, clients get direct and decisive answers to their most pressing tax questions. Available via a dedicated toll-free number or email, Ryan TaxDirect® delivers definitive expertise when you need it. With Ryan Training™, our team of tax experts provides monthly training on tax foundations and focused topics, which aims to refresh basic knowledge and uncover process complexities. Additionally, Ryan Training™ offers many professional education options and provides professional development credits to ensure your team administers taxes correctly and efficiently using best practices—at no additional cost.
  • We provide experienced audit defense and representation services for Canada Revenue Agency (CRA) and provincial sales tax authority audits, with experts maintaining a comprehensive tax library, subscribing to relevant information services across the country, ensuring you stay current on legislative changes and administrative policy. Our experts prepare defensible documentation to support your position during audits and provide strategic guidance to minimize controversy.
  • Yes. Our professionals closely analyze classifications to ensure proper treatment under GST/HST, QST, and the various provincial sales tax regulations.For customs duties, we ensure goods and materials are correctly classified in accordance with the customs tariff, investigating alternatives to secure the lowest possible duty rates. In more complex situations, we secure advanced rulings prior to submitting refund applications to protect your reputation with the Canada Border Services Agency (CBSA). Our indirect tax advisory services help you understand applicable exemptions, zero-rated supplies, and proper categorization to eliminate overpayments.
  • We use proprietary tax software, Ryan eReview®, the most advanced technology in the industry to identify and analyze potential federal and provincial sales tax savings opportunities. Our Ryan Tax Advisory team can assist clients with indirect tax automation by ensuring all sales tax functionality in new systems or system upgrades, including expense reporting systems are up to date and working properly.We also offer Ryan TaxDirect®, exclusively available to clients, which instantly connects you to seasoned tax specialists for fast, accurate answers. Additionally, Ryan Training™ offers professional education options with professional development credits to ensure your team administers taxes correctly and efficiently using best practices.